Support FAQ

Known issues / workarounds:

  • Extra-app modified data.
    If the project structure is modified in structure outside of the app, for example a COCO project being replaced with a CreateML one, loading the project setting may result in blank data load or multiple warnings. For now please do not make such changes, or fix the project configuration before pressing the green button to continue loading a misconfigured project.

Privacy and AI Content Notices

Privacy - While this application ships under our standard EULA and Privacy Policy, it currently adheres to our EP EULA and EP Privacy Policies. The same policies AmSo Compare app uses. This includes sandboxing of the app in a way that prevents any server access including analytics and crash reporting. If you encounter problems with this app please let us know as it is intentionally handicapped and we might be unaware of them.

For sandboxed apps - those installed via App Store - the following command can be used to verify lack of network access and other permissions:

codesign --display --entitlements - /Applications/AppName.app

AI Content - This website contains no AI generated content.

Release History

  • 1.00 Dec 18, 2025

    Initial release of AmSo Advanced Dataset Labeler for macOS.

Support Contact

To contact support, please email support@amsterdamsoft.com and please also include the following information with your message:

  • Operating System & Version information ( > About This Mac...)
  • App version (upper-right corner of app's window)
  • Purchase source (Mac App Store, direct)